What We Collect and Why It Matters
When you open an account, we collect your name, contact details and the payment method you register — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and prevent unauthorised access to your wallet. We do not
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sell your data to third parties. We do not share your bKash or Nagad account details with advertisers. Some data is shared with payment processors strictly to complete a transaction — that sharing is limited to what the processor needs and nothing more. We also collect
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device and session data, such as your browser type and IP address, to detect unusual login activity and protect your account. Cookies help us remember your session so you do not have to log in again on the same device. Data retention follows a schedule tied
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to account status: active accounts retain full records; closed accounts are held for a period required by applicable rules, then deleted. Your rights under this policy depend on local law in Bangladesh and eligible regions. We do not make legal certainty claims about jurisdiction; if you
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are unsure whether this policy applies to you, contact our support team before sharing personal information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.